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Case study · Blast chiller · ME15 Kent

Blast chiller condensate pump replacement at a Maidstone venue.

Blast chiller flagged on a previous visit for a failed condensate pump. Return visit with parts: pump replaced, hosework inspected, kinked condensate hose identified as a recurrence risk and additional waste-pipe support fitted to keep the hose correctly formed.

SectorHospitality / events venue
Postcode areaME15 (Maidstone, Kent)
KitCommercial blast chiller
FaultFailed condensate pump · kinked condensate hose
Visit typeReturn visit with parts
Engineer of recordStewat Rogers · F-Gas / REFCOM

The brief

Customer in Kent on an existing service relationship. Blast chiller had been reported leaking; on a previous visit we'd identified a failed condensate pump and ordered the replacement. Today's visit was the return to fit.

The fix

Attended site, signed in via security, gained access to the blast chiller. Isolated power. Stripped out the faulty condensate pump and supplied and fitted a new replacement pump.

The underlying fix

While the pump was out, traced and inspected the condensate hosework downstream of the pump. Found the hose kinked at one section, which would have restricted drainage flow and contributed to the load on the pump. A kinked hose is the kind of installation detail that gets missed on the original fit and shortens the life of every component downstream of it.

Installed additional waste-pipe support to keep the hose correctly formed and prevent it kinking again under normal vibration and use.

The test

Reinstated power. Tested operation of the condensate pump and the drainage system through a full cycle. Confirmed water moving through the pump and out through the waste run without obstruction. Unit now operating correctly with the underlying drainage path improved.

Outcome

Cost band

Return visit for a blast chiller condensate pump replacement (parts plus labour) typically £220-£380 + VAT including the pump and pipe-support remedy. Travel premium for Kent factored into the original quote.

Larger jobs travel further than service calls.

Bigger refrigeration work in Kent, Surrey or Essex: we travel for the right job. See coverage.

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