Planned preventative maintenance for commercial refrigeration. Quarterly or biannual cycles. Multi-site portfolios coordinated under one contract, with consolidated reporting and batched pricing. Documented response SLAs, F-Gas compliance, parts at trade rates.
Gas Safe registered · 919290 F F-Gas / REFCOM Category 1 D Daikin Business Partner T TrustATrader Approved · Checkatrade listed Every refrigeration unit on site inspected. Condenser coil clean. Evaporator coil check. Fan motor inspection. Door seal check. Refrigerant pressure log. Temperature trace review against setpoint. Condensate trap clear. Statutory F-Gas leak check on systems above the threshold.
Written report after every visit. Includes: visit date, engineer name, every unit inspected, condition status, refrigerant log entry, parts replaced, advisory items raised, recommended remediation. Multi-site portfolios get consolidated reporting per quarter rather than one report per site.
SLA documented in the PPM agreement. Typical: 4-hour priority response in central London during working hours, 24-hour response Greater London, next working day further afield. 24/7 emergency line included for live failures.
Portfolios of 3 or more sites get coordinated scheduling, batched pricing (10-20% saving on per-site rates), consolidated reporting, and a single point of contact across the contract. The same team rotates across the portfolio so engineers know the kit on every site.
Documented inspection of every refrigeration unit on site, condenser coil cleans, evaporator coil checks, fan motor and door seal inspection, refrigerant pressure logs, temperature trace review, condensate trap clear, and statutory F-Gas leak check on systems above the threshold. Written report after every visit.
3 or more sites typically attract a 10-20% discount versus single-site rates. We coordinate the schedule across all sites, send a single consolidated report per quarter, and invoice once per cycle. The same team rotates across the portfolio so engineers know the kit on every site.
Documented in the PPM agreement. Typical SLAs: 4-hour priority response in central London during working hours, 24-hour response Greater London, next working day outside. 24/7 emergency line for live failures. We agree the SLA upfront and report against it quarterly.
Yes. Parts within the PPM scope (filters, gaskets, common consumables) are included in the contract. Larger parts (compressors, controllers, condenser fan motors) are charged at trade rates. We document parts replaced on every PPM visit so the customer has a maintenance history.
Yes. First visit is a discovery audit: refrigerant log review, condition report on every unit, BMS access check, written gap analysis. From there we either continue the existing PPM cycle or quote remediation work first if the kit has been neglected.
Documented response SLAs. F-Gas compliance. Parts at trade rates. Same in-house engineers return to your sites each cycle.
