Under-counter and upright cabinets, prep stations, blast chillers, ice machines, salad wells. Service and repair, install and PPM. Friday and Saturday-night emergency cover. F-Gas Cat 1 / REFCOM registered.
Gas Safe registered · 919290 F F-Gas / REFCOM Category 1 D Daikin Business Partner T TrustATrader Approved · Checkatrade listed Under-counter and upright fridges, freezers, prep counters, salad wells, gastronorm tops. Common faults: condenser fan motor, door gasket failure, defrost timer, evaporator coil blockage. Most fixes are same-visit with stock parts.
Manitowoc, Hoshizaki, Scotsman, Brema. Common issues: scale build-up (we descale on-site), water pump failures, harvest cycle faults, evaporator coil contamination. Annual descale should be part of any PPM contract on a high-output ice machine.
HACCP-critical kit. We verify cool-down rates against the manufacturer spec, check defrost cycles, and review the cycle log. Common failures: defrost element, expansion device, condenser fan. Treated as same-day priority because of the food-safety implication.
Quarterly for high-turnover kitchens, biannual for slower-paced sites. Every visit: condenser cleans on all cabinets, door gasket inspection, ice machine descale where due, refrigerant pressure logs, temperature trace review. Multi-site groups get consolidated reporting and batched pricing (typically 10-20% saving on per-site rates).
Yes. Service-down callouts on Friday and Saturday evenings are common in hospitality. The 24/7 emergency line picks up directly. We'll triage on the call and get an engineer rolling, typically 60-90 minutes to on-site in central London during service hours.
Common stock: Foster, Williams, Polar, Gram, Adande, Precision, True. Ice machines: Manitowoc, Hoshizaki, Scotsman, Brema. Blast chillers: Foster, Williams. Prep counters and salad wells from most manufacturers. If the brand is unusual we source parts via the trade network.
Most ice machine failures (water pump, solenoid, evaporator) are fixed on the first visit if we have the part. We carry common Manitowoc/Hoshizaki spares. Compressor failures take a return visit to source the right model.
Yes. Blast chillers are time-critical (HACCP rules on cool-down times), so we treat them as same-day priority. We'll pressure-test the system, verify the defrost cycle is running correctly, and confirm the chiller is hitting the required cool-down rates before signing off.
Quarterly visits for active kitchens, biannual for slower-turnover sites. Each visit: condenser cleans on every cabinet, door seal checks, refrigerant pressure logs, ice machine descale where due, temperature trace review. Multi-site groups get consolidated reporting and batched pricing.
Friday and Saturday-night cover. Same-day London response on most weekdays. F-Gas certified.
